The American New State of Mary Parker Follett

This research tries to answer one of the major questions that has been discussed in the literature of Public Administration (PA) repeatedly. The question is: Has 21st century American government succeeded in achieving a genuinely democratic administration where efficiency and democratic values are reconciled? The main argument of this research is that it has not been possible in spite of the calls of many public administration theories which have encouraged the adoption of Follett's equation based on the partnership between efficient government and active citizen participation. The research argues that Follett's assertion sounds rather optimistic but it has not been implemented seriously on the ground

The Reality of the Employees Performance in the Palestinian Cellular Telecommunications Company (Jawwal)

The aim of this study was to identify the reality of the performance of the employees in The Palestinian Cellular Telecommunications Company (Jawwal), and to find the differences between the views of the study sample on the variables of the study according to the variables (age, scientific qualification, field of work and years of service). To achieve the objectives of the study, a questionnaire was designed and developed to measure the variables of the study applied to the company's 70 employees. The Complete Census method was used and 60 samples were recovered for analysis with a recovery rate (85.7%). The SPSS statistical package was adopted. The study reached several results, the most important of which is that the degree of approval for the job performance of the employees working in The Palestinian Cellular Telecommunications Company (Jawwal) is 81.56%. The results showed that there were no statistically significant differences at the level of α≤ 0.05 between the average of the respondents' opinions on the performance of the workers in the Palestinian Cellular Telecommunications Company (Jawwal) due to the following variables (age, scientific qualification, field of work, number of years of service). The most important recommendations were to increase the efficiency of the employees of the company using the equipment of their work, and the need to pay attention to the development of the skills of employees through specialized training programs to improve their performance. And focus on moral incentives because of their role in improving the performance of employees by spreading the spirit of cooperation between

لماذا يترك الممرضون أعمالهم في المستشفيات الحكومية إلى مراكز الرعاية في قطاع غزة

The study aimed to understand the factors motivating nurses to move from government-run hospitals to primary health care (PHC) centers in the Gaza Governorates. A descriptive analytical method approach was used in all 13 hospitals administered by the Ministry of Health in the Gaza Strip. A total of 105 questionnaires were distributed, representing the entire study population. The results of the study showed that the main causes of nurses’ intention to leave government hospitals for PHCs in the Gaza Strip are the long work shifts, followed by the complex amount and nature of the work, and the fact that a democratic style is applied in hospitals. A statistically significant relationship exists between the work environments within certain departments. This study recommended the following, in order to reduce the rate of nurses’ transitions from government hospitals to PHCs: a review and activation of job descriptions; the

Why Nurses Leave their Work from Governmental Hospitals to Primary Health Care Centers in Gaza Governorates

The study aimed to understand the factors motivating nurses to move from government-run hospitals to primary health care (PHC) centers in the Gaza Governorates. A descriptive analytical method approach was used in all 13 hospitals administered by the Ministry of Health in the Gaza Strip. A total of 105 questionnaires were distributed, representing the entire study population. The results of the study showed that the main causes of nurses’ intention to leave government hospitals for PHCs in the Gaza Strip are the long work shifts, followed by the complex amount and nature of the work, and the fact that a democratic style is applied in hospitals. A statistically significant relationship exists between the work environments within certain departments. This study recommended the following, in order to reduce the rate of nurses’ transitions from government hospitals to PHCs: a review and activation of job descriptions; the provision of nurse managers/supervisors with training programs on the art of management; improving the work environment, in terms of buildings and infrastructure; and improving security and patient care

The Impact of the Quality of Banking Services on Improving the Marketing Performance of Banks in Gaza Governorates from the Point of View of Their Employees

International audienceThis study aimed to identify the impact of the quality of banking services on the marketing performance of the banks operating in the Gaza Strip in light of the financial transformations from the point of view of employees and the relationship between the quality of banking services and marketing performance from the point of view of employees. The researchers used the descriptive analytical method. The research population consisted of employees of Bank (Palestine Limited, Islamic Palestine, Housing, Jerusalem, Arab Bank). The study tool was a questionnaire applied to a simple random sample of employees. A total of 97 responses were obtained with a recovery rate (97%) for the questionnaire of the employees. The results of the study indicated that the level of availability of the quality of banking service (safety, credibility, efficiency of service providers, tact, empathy, reliability, communication, accessibility, material and human aspects, response level) in banks operating in the Gaza Strip from the point of view of employees was high. The results showed that the level of marketing performance of banks operating in the Gaza Strip from the point of view of workers was high. There is a statistically significant relationship at the level of (α≤0.05) between the quality of banking service and the financial transformations on the one hand and the financial transformations and marketing performance in the banks operating in the Gaza Strip from the point of view of employees. There is a statistically significant relationship at the level (α≤0.05) between the quality of banking service and marketing performance in the banks operating in the Gaza Strip from the point of view of employees. There is a statistically significant impact of the quality of banking services on the marketing performance of banks operating in the Gaza Strip in light of the financial transformations from the point of view of employees. The intermediate variable of financial transformations weakens the impact between the quality of banking services and marketing performance. There are no statistically significant differences at the level of (α≤0.05) between the averages of the employees' estimation on the quality of banking services, marketing performance and financial transitions for the variable of scientific qualification and the bank. There are statistically significant differences at the level of (α≤0.05) between the average scores of employees on the quality of banking services for the variable number of years of service and for those who have years of service (less than 5 years). One of the most important recommendations was to promote and develop the skills of bank employees, prepare banking competencies on a global level, develop their performance in the field of assimilation of developments and on the development of the banking industry. The use of special agencies to study and discover areas of weakness and strength in banking services through the use of models developed globally to raise the credibility of the results locally and internationally. The establishment of strategies and policies for the improvement of the quality of the banking service provided by the Department of Banks, taking into consideration the relative importance of the quality of the banking service provided effectively in the design and implementation of quality strategies. The need for banks to face financial transformations emanating from within the bank and not to develop a model system imported from abroad or from other banks in order to achieve effectiveness. Banks must adopt effective strategies to upgrade their services to the level of these different challenges. To develop and strengthen the oversight role of the Monetary Authority over banks, and to adopt an ambitious plan to restructure the Monetary Authority and its operations to become more in line with international standards and practices and to become a modern central bank with full powers. Banks need to encourage researchers and those interested in banking services to carry out applied studies and scientific research in this area by providing them with the financial support and data required to do so